How to Feel Confident Saying No Turning down a request for help can be difficult but it is sometimes necessary. When you can't or don't want to help out, this process will help you to say 'no' kindly but firmly.
The 7 steps ...
Listen to the request respectfully. Don't interrupt the person making the request. Phrase your 'no' as simply as possible. Don't raise your voice or become upset, simply say that you cannot help this time. When you say your 'no', say it in a confident, well modulated voice to sound more straightforward. Transfer ownership of your refusal to something else. For instance, say something like: "I'm sorry, I'd be happy to help but my schedule is fully booked. How about some other time?". You don't have to explain further. This will deflect any resentment they might have on to your schedule (or whatever you decide to transfer ownership of the refusal to). Try to remain non-confrontational. Don't feel you have to explain. You have your reasons and they may not be ones you wish to discuss. If this is the case try saying something like: "I'm sorry, I'm just not able to". Leave it at that and, if you must, change the subject or say "I'm sorry but I need to go". If you really do want to explain, and you feel okay about it, then keep your explanation as simple as possible. Stand firm. If the person making the request does not want to accept your answer, tell him or her that your mind is made up and that you will not change it. If you would like to know more about having the confidence to say 'no' or feel you need some help from me to make the most of this technique just click here .
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